TrustRadius Insights
Square for Retail offers a versatile set of features that caters to various businesses and their specific needs. Users have praised the …
Overview
What is Square for Retail?
Square for Retail bundles payment process and point of sale (PoS), as well as vendor and inventory management features, for small retailers. A free trial is available.
Recent Reviews
Pricing
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What is Square for Retail?
Square for Retail bundles payment process and point of sale (PoS), as well as vendor and inventory management features, for small retailers. A free trial is available.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is DEAR Systems, by Cin7?
DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.
What is MicroBiz?
MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.
Product Details
- About
- Tech Details
What is Square for Retail?
Square for Retail Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(21)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Square for Retail offers a versatile set of features that caters to various businesses and their specific needs. Users have praised the software for its ability to streamline operations and improve overall efficiency. For example, a specialty Hearth and Home retail store relies on Square for Retail to manage purchasing, inventory, point of sale, timeclock, and performance analytics. The software has been instrumental in tracking inventory and analyzing sales trends, allowing the store to make informed decisions. Likewise, an e-commerce website utilizes Square for Retail alongside PayPal to process online payments securely without storing personal credit card information. This integration has provided a convenient way to collect credit card payments while maintaining customer trust.
In addition to retail operations, Square for Retail is also used by fundraising departments during events. Multiple team members can log in simultaneously, enabling them to accept donations seamlessly. The software's compatibility is further highlighted as it serves as an everyday point-of-sale system for different businesses, including those in remote locations. Its customizability and ease of use make it adaptable to various types of operations. Furthermore, a life coaching and hypnotherapy service company relies on Square for Retail for in-person payments, appointment scheduling, payment collection, and calendar management. By utilizing the software, the company can simplify these tasks and focus more on delivering quality services.
Square for Retail excels at simplifying purchasing and inventory management processes. It not only enables efficient handling of wholesale orders but also streamlines the management of customer orders. The software has proven valuable in single-location stores with a large number of SKUs. Employers have attested to its effectiveness in managing inventory, point of sale items, and sales performance all within a single system.
Overall, Square for Retail offers a range of functionalities that cater to different business needs. From retail stores to fundraising departments and service-based companies, users have found the software invaluable in enhancing productivity and operational efficiency. Its adaptability, convenience, and fair transaction fees make it a popular choice among business owners seeking to simplify their operations and improve customer experiences.
Based on user reviews, there are three common recommendations for the CONTEXT. First, users suggest considering purchasing a sturdier device in case of customer drops. Second, reviewers recommend improving the durability of the product to make it better suited for regular use. Lastly, customers emphasize the importance of enhancing customer support services to provide prompt and effective assistance. These recommendations focus on areas that could be improved to enhance the user experience and ensure customer satisfaction.
Reviews
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July 02, 2022
Square for Retail - Great Solution
This was used for a small, single-location store. Square for Retail was got to help us manage our inventory, point of sales items, and sales performance. Our store had a lot of SKUs and there was a good amount of new SKUs that would come in and Square for Retail was easy to use for updates in those situations.
- Inventory management
- Analytics
- Customer support - sometimes was difficult to get answers
- The connection to our AP portal
- Analytics
- Inventory management
- Starting cost was lower then other paying processing software
- Great way to accept payments
We didn't evaluate too many other options before deciding to move forward with Square for Retail. For us, the platform was a well-rounded package that offered everything we were looking for up-front without having to include multiple add-ons to the system. It truly just fits our specific needs for our company.
I use Square for retail on my e-commerce website to process online payments next to PayPal. Square for Retail makes it very easy for me to collect credit card payments on my website without having to worry about saving and storing people's credit card information. I like the security of not having personal credit card information of other people to worry about securing. The process of collecting payments and transferring money is very easy as well.
- ease of collecting payments
- transfer money collected to other accounts
- using Square card to access money collected as payments on my website
- I can not transfer money directly from Square to PayPal, that would be very helpful
- A mobile app that you can use to manage all the things you can manage on the website.
- more ways to get fee free transactions.
- easy to use card scanner.
- easily integrates with WooCommerce for online credit card processing.
- ability to transfer money to other accounts
- you can have a debit card to quickly use money in your account.
- Square is quick to impliment, both online and for in person transactions
- It is all very easy to use.
- There is no up front monetary investment required.
- Braintree and a PayPal service
From my experience, Square for Retail is a bit easier to implement. Braintree has a longer application process and you may not be accepted to use it for your online transactions. Square for Retail has a much shorter application process and as far as I know thee is no review process before being approved to use it.
We use Square to checkout in person point of sale. It helps us take card payments with fair transaction fees and makes it very convenient for our customers and users in turn. Not only does Square offer an easy to use physical reader, but the person doing the point of sale transaction can also run the card number using the app.
- Point of sale transactions
- Ease of use and convenient payment method for customers
- Receipts and transaction records for the business and customers
- Multiple ways to pay
- Fair transaction fees
- Add support for Apple Pay and other contactless payment methods faster
- Point of sale checkout features
- Accounting, transaction reporting, and receipts feature
- Square has helped us be able to grow revenue substantially thanks to convenient payments
- Square has allowed us to improve our recording and accounting
- Stripe
Stripe is more suited for internet or online order forms and businesses for which it integrates. It works well and same as Square with similar fees. Stripe however does not send a physical card reader by default and is not as large of a company. We chose Square due to the integrations it offers, ease of use, and familiarity clients have with existing card readers to make them more comfortable.
We are a single store, specialty Hearth and Home retail. We sell hundreds if not thousands of SKUs and everything goes through Square for Retail, from our purchasing to our inventory management, to point of sale, timeclock, and performance analytics. Square provides us with a comprehensive tool [that] makes our business run more smoothly, by tracking inventory, and looking at sales trends.
- Customer Management - Great to be able to track specific needs of specific customers.
- Inventory management - Awesome to be able to see a snapshot of our levels.
- Estimating and Invoicing - So helpful to be able to track close rates of estimates, and to be able to offer terms and milestones on invoicing high dollar tickets.
- Reporting - Square offers fantastic comparative reporting, as well as trends, profitability, and various other data-driven reports.
- Serialization - I wish that Square for Retail had the ability to Serialize items. We sell hot tubs in our store, and Square has no ability to add a Serial Number to a Specifically received product. For example, if I get a truck of 10 Hot Tubs, there may be 3 on that truck that [is] exactly the same. It would be great to be able to allocate a serial number to each spa, and then allocate that serial number and spa to a customer once it was purchased.
- Square for Retail's HelpDesk leaves something to be desired. It can be very difficult to get ahold of a customer service rep by calling the 1800 number for tech services. This caused a massive problem for us starting out but was remedied by Square having a dedicated Rep at our disposal. I have his direct line, and he gives us much help when we need it.
- I suppose I would like to see a more "All-Inclusive" product, something that would provide its own Accounts Payable portal, rather than need to integrate with Quickbooks. We love QB but the interface between Square for Retail and QB is not ideal, particularly with high volume. Maybe this is something we just need more education on, but it seems clunky.
- Initial Cost - We considered [another] point of sale software that was geared for our industry, with entry costs nearing $10K, granted, these pieces of software are a bit more in-depth, involving bookkeeping elements to the software, however, Square for Retail and Quickbooks together solve most of our issues. The relatively small investment into getting set up with Square for Retail and the hardware for a point of sale has paid dividends.
- Reports - In-depth reporting gives us the ability to make decisions on the fly. When seasons change, and our business pivots, we are able to look at historical data to remain conservative, yet balanced in our ordering. This in itself has been a great tool, optimizing our capital, and enabling flexibility.
- Processing Fee - Square for Retail provides a flat-rate processing fee for credit card transactions. This has allowed us to price our products accordingly, and not have the worry of someone paying with an AMEX and incurring us with higher processing rates seen with other card processing fees. We generally know very close to exactly what our processing fee will be for the period, which gives us security in our pricing strategy.
Square for Retail offers just about everything that the competitors offered, and does so with a more attractive, all-inclusive package. We chose Square for Retail due to the myriad of plugins available, from Dashboard to Appointments, to Estimates and Invoicing, Square for Retail provides just about everything we could hope for, with a predictable, and reasonable bill attached. From the predictability of our period's processing fees to the flexibility of the software and all of [its] possible plugins, Square for Retail was the obvious winner.